Tone Setting

Setting the right tone at the beginning of any venture is imperative. It tells all those you’re working with exactly what they can expect, and what you expect as their boss or co-worker.

But doing so takes a lot of work. Experience gained through years, enduring one’s own set of scars, and lots of study are a few keys. But being able to articulate all that for the benefit of a diverse group is even more labor intensive. It’s one thing to be able to do something naturally, it’s another to explain why and how you did it.

However it’s much harder to define standards “as you go” than it is to initiate them right from the get-go. So while many prefer to just wing it because it demands less prep time, ultimately they’ll suffer the long term effects. Miss managed employees, poor work environments, emotionally disenfranchised team members, and suffering business or church models are just some of the ramifications.

If it’s worth doing, it’s worth doing well. So take your time and accrue experiences of your own. It’s easier to set precedent now than make exceptions later.

Before you embark on any new venture ask yourself a few key questions:

• What are the qualities of the people I want to spend the majority of my day with?

• What are the values I want everyone to have in common?

• What kind of work ethic and environments will promote the greatest team collaboration among the most diverse group of people?

In discovering what you value the most, you’ll be able to better cultivate and communicate atmospheres where others feel comfortable with what’s in your head.

Day 1 for New Life Media employees yesterday was all about these defining company qualities. From our company profile and mission statement to our vision and core values, the executive team did a tremendous job at setting the tone properly. The result is team members who aren’t left wondering what unspoken expectations there are; they are comfortable and therefore free to be themselves. And therefore they perform better.

Of course playing with new iPads is fun too. But even that’s one of our core value: fun! It help alleviate stress in hectic environments (which our office is).

As the military is famous for teaching: BLUF – Bottom Line Up Front. It’s what successful organizational models are built on. You can qualify your statements all you want later, but just say what you need first so people know where you’re coming from. Trust me, your teams with thank you for it. ch:

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  • Kayti

    Oh so true. Established expectations are easier to manage. Straightforward communication allows for team playing. #teamleadership #bosslady

  • Matt

    CH
    Awesome stuff going on as usual!
    Do You guys have a website?
    Thanks!

    • The website will launch next week.

      Know anyone that needs markting support?

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  • Matt Harris

    Actually CH that is why I was asking. I am feeling a push in a somewhat new direction, for my company Harris Metalsmith Studio, and I am looking to sharpen a few things up. By the way thanks for the first web site 🙂 only recently replaced by a new one I made on the mac. 🙂 More of your influence.
    I will be looking for info on your guys site.
    Thanks
    crazymetalsmithdudefrommaryland

    • “…and I am looking to sharpen a few things up.”

      Given your profession I jut couldn’t resist quoting that pun.

      Well I’m honored to have helped you a little so many years ago now. Let us know how we can help. I’ll be in touch.

  • Sarah

    Awesome!! I am looking forward to hearing all about your company and what the vision, goals, and values are. Looks great!

    • Thanks Sarah! I’m pumped too. Check back next week for the whole scoop!

  • Nina

    Hey – this terrific to see and read about us!